Public Services - Solid Waste, Recycling, Street & Property Maintenance

Public Services Department is comprised of three divisions:

  • Solid Waste & Recycling collection
  • Street & Property Maintenance
  • Administration

To report a problem, please contact Public Services Administration at 704-736-8940.

Please provide a street address and location of the issue when reporting.

 After hours: 704-735-8202 (Communication Center)


The administrative office serves as the front line providing contact for citizens on Public Services including Solid Waste, Recycling, Street & Property Maintenance. The office manages any issues related to service delivery and is the repository for records concerning the activities of the departments.

The Public Services Department:

  • Reports to and advises the city manager and council on Public Services Department projects and activities
  • Researches and recommends operational changes to increase effectiveness and enhance customer services
  • Prepares and reviews department budgets, monitors and recommends expenditures, and participates in the preparation of the Capital Improvement Plan
  • Works with Regulatory Agencies regarding safety and other disciplines
  • Plans and organizes a variety of contracted work, and coordinates with engineers & contractors
  • Conducts long-range planning for infrastructure and services
recycle FB