City of Lincolnton residents are strongly encouraged to use the utility billing drive-thru & deposit box or make payments online or via phone to pay utility bills. To help protect employees and residents from COVID-19 spread, new rules are in place for paying utility bills in person:

• Utility Billing Department
  • Only two customers allowed inside at the same time
  • The entrance from the city hall parking lot will be locked; customers must wait outside if two customers are already inside
  • All customers will exit from the front of city hall
  • Utility bill payments are still due as regularly scheduled

Additional restrictions are in place at Lincolnton City Hall and other city facilities:

• Administrative Offices at City Hall
  • All offices are restricted access, all guests must be escorted from the lobby area to all offices
• Lincolnton Fire Department
  • Closed to all visitors and all public meetings & activities canceled
• Lincolnton Police Department
  • Closed to all visitors
• Lentz Recreation Center at Betty G. Ross Park
  • Closed and all activities canceled

There is no disruption to any City of Lincolnton services and departments continue to operate during the COVID-19 State of Emergency. The City is working closely with Lincoln County and the Lincoln County Health Department to coordinate COVID-19 response. Citizen resources and information is posted on the city website LincolntonNC.org and updated regularly.

Media Release