What are the billing rates and fees for residential, commercial and industrial accounts?

This information is available by calling City Hall at 704-736-8980 or by looking at the City Fee Schedule.

Fee Schedule.

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1. What are the billing rates and fees for residential, commercial and industrial accounts?
2. How do I apply for water or sewer service?
3. How can I pay my utility bill?
4. My bill seems unusually high compared to previous ones. What should I do?
5. I discovered a leak in my water line. Will the City repair it for me?
6. A leak caused my water and sewer bill to be higher than normal. Is there an adjustment for that?
7. Is there a discount for filling a swimming pool?
8. Where does the City’s water come from?