Utility Bill Payments

There are several ways City of Lincolnton customers can pay their utility bills:

Online Utility Bill Payments

Access the online payment system 24 hours a day, 7 days a week! The City of Lincolnton now accepts electronic, online payments of utility bills. To access this payment option or to view billing or usage history.

Tips for Paying Online
Please adhere to following steps in order to successfully pay your utility bill online:
  • Clicking “process transaction" will send you to a confirmation screen. If you do not see this ‘confirmation screen’ within 20 seconds, please do not try your transaction again. Instead, call City of Lincolnton Utility Customer Services at 704-736-8980.
  • Log on using the utility account number + billing zip code + On Line Bill Pay Pin [OLBP Pin]. Payment can be made by debit or credit card up to a limit of $ 1,000.
  • There will be a $2.75 convenience fee for using this payment option. We accept Visa, MasterCard or Discover. There is no charge for viewing account billing and usage history only.
  • Online payments received by 11 p.m. will be credited to your account for today’s date. Payments received after 11 p.m. are processed the next business day.
Automatic Bank Drafts
To make paying your utility bill more convenient, you can sign up for the City’s Automatic Bank Drafting Program. As the name implies, once you are accepted into this program, this happens automatically with no further action on your part.

We transmit your utility balance to your banking institution and they permit it to be drafted from the bank account you have previously specified. You will never have to worry about forgetting your utility bill again.

Please print and complete the Utility Billing Automatic Draft Payment Form (PDF) and deliver it along with your voided check to our office:
  • In person to City Hall, First Floor located at 114 West Sycamore Street
  • By drop box located in the drive thru lane at City Hall
  • By mail to:
    City of Lincolnton
    P.O. Drawer 617
    Lincolnton, NC 28093-0617
Payment through Financial Institutions
Payments can also be made online through your bank, provided they offer this service. When using this method, please note that your banking center must physically generate a check and mail to us on your behalf. We recommend you allow 7 - 10 business days for delivery by this method.

In Person
Payments may be made at the City of Lincolnton, City Hall building located at 114 West Sycamore Street. City Hall is open Monday through Friday from 8:30 a.m. to 5 p.m.

We accept cash, check or money order. Check and money orders should be made payable to City of Lincolnton. Debit and Visa, MasterCard and Discover credit cards are also accepted. Please feel free to use our drive thru window. We also have a drop box for after hours payments.

By Mail
If you are mailing your payment, please remember to:
  • Make checks or money orders payable to City of Lincolnton.
  • Include your bill payment stub.
  • If your payment stub is not available, please write your utility account number on the front of the check.
  • Mail payment to:
    City of Lincolnton
    P.O. Drawer 617
    Lincolnton, NC 28093-617
  • Please allow 5 to 7 business days for payment delivery
Visa,MasterCard, Discover